Skip to main content

Payments: Link

Claire Frank
  • Updated

Overview 

During the payment process, parents can choose to use Link (powered by Stripe) to securely save their payment information.

This will make their future payments easier by auto-filling their payment details. Once signed up, parents can also use Link to autofill their Credit Card info on any other website that supports Link. 

Example Payment page with the Autofill Link option hightighted

In this Article

Good to know

  • Link is created by Stripe (the tool that powers our Payment processing.)
  • Link is automatically enabled for all Stripe Payments schools. (It doesn't cost anything and doesn't need to be set up on your end. It's already there as an option for parents.)
  • Using Link does not affect or interfere with Autopay setup.
  • Link is secure. Here's an excerpt from Stripe's website regarding security: Since Link is powered by Stripe, a global payments provider, we are certified to PCI Service Provider Level 1. This is the highest level of certification available in the payments industry.

How does this work?

The option to use the Link appears for parents wherever they can make a payment and is available only for saving Credit Card information (not for Electronic Check payments.)

It appears as a button that says Autofill link to the right of the Credit Card details box.

A payment page with the Autofill link option highlighted

First-time users are prompted to enter their email, phone, and credit card details to complete the setup. Once they do that, they are all set.

GIF of how to set up Link.gif

If a user is already registered with Link, such as through another site, Link will recognize this and prompt them to enter a one-time passcode.

Once entered, their name, credit card information, and other details will be automatically filled in (they just have to re-enter their CVC code each time they make a payment using Link.)

GIF of making a payment with Link

Troubleshooting and Support

Since Link is built by Stripe, the Stripe support team is best equipped to assist with any issues related to storing or managing credit card information using this tool.

Please direct parents to log in to Stripe's help center for Link to get assistance with this tool: https://support.link.com/contact/login? 

 Library of Resources

Additional Resources

Related articles

Comments

0 comments

Article is closed for comments.