Claire Frank
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Activity overview
Latest activity by Claire Frank-
Claire Frank created an article,
Initial Setup for Blackbaud SKY
Before following the steps below, please connect with us! If you already have ON API and would like to move to SKY Please reach out to support. If you have not purchased the BB API Please rea...
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Claire Frank created an article,
Google Analytics: GA4 Tracking
Overview Within the Parent Portal Content page, you can add a GA4 tracking code that allows you to track user journeys in Finalsite Enrollment! Who can access this feature? Anyone with access to ...
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Claire Frank created an article,
Email Open Rates
Overview The Email Open Rates page can be accessed through the Settings menu by navigating to Settings > Communication > Email Open Rates. This page displays the open rate data for all emails sent...
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Claire Frank created an article,
Reader Scores Report
Overview The Reader Scores Report is located within the Search & Reports menu. This report lists all students in review and includes a column for each rating criteria category. Within the colu...
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Claire Frank created an article,
Finalsite Enrollment Billing: Family Experience
Overview This article serves as an introduction to how families will encounter billing within Finalsite Enrollment. Its purpose is to provide you with a foundational understanding of billing and f...
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Claire Frank created an article,
Billing: Balances Tab
Overview Within the billing tab on a parent/guardian record, you can access several additional tabs that allow you to track and manage an individual's Billing within Finalsite Enrollment. The Bala...
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Claire Frank created an article,
Updating your Blackbaud API Key and Secret
Overview Your Blackbaud API key and secret require periodic refreshing for security purposes. Tokens expire after 90 days of inactivity. However, if your account connects to the API within this pe...
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Claire Frank created an article,
Waitlist Workflow
Overview The Waitlist page (Admissions > Waitlists) is where you can view and manage your waitlisted students. Who can access this feature? Admin Account Types: System Admin, Admin, UserPermiss...
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Claire Frank created an article,
Lottery Basics
Overview We've designed our Lottery feature with the unique requirements of charter schools in mind. However, its intuitive design makes it beneficial for any institution utilizing it. Whether you...
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Claire Frank created an article,
Username Menu
Overview The username menu in the top right corner of your site displays your name and notifies you of any pending notifications. This article explains the meaning of each option in that menu. ...