Oftentimes, schools want to add a tracking code/custom script to a specific thank you page or template on their Finalsite Enrollment site so that they can track their conversions. Use the Custom HTML feature to generate a merge token that pulls your tracking code/script directly into your thank you pages and certain Portal templates.
⚠️ Important note
This article is for adding code to individual thank you pages and web templates. To add GA4, GTM, and other tracking codes across all Parent Portal pages, visit the “Parent Portal Content” article for information on the GA4, GTM, and Custom Script fields.
In this Article
Add Script to a Custom HTML Template
Step 1: Copy Your Custom Script or Tracking Code.
Copy the entire script or tracking code from the source you are using, such as Google or Facebook.
Step 2: Navigate to Settings > Portal > Custom HTML on your Finalsite Enrollment Site
Step 3: Add a Custom HTML Template
Click Add a new Custom HTML template in the upper left corner.
Step 4: Set up the Custom HTML Template
- After naming your template, use the Token Name field to create the merge token you will pull into your Parent Portal Content templates. The merge token must only contain the characters 0-9, a-z, A-Z, or underscores.
- Paste the entire tracking code/custom script into the large text field.
- Click Save.
Once generated, you will see the new Custom HTML template, along with the merge token under the Token to Insert column. To the right of the template, you have the options to Edit, Copy, or Delete it.
Step 5: Add the Merge Token to a Portal Template
- Navigate to your Parent Portal Content page (Settings > Portal > Parent Portal Content).
- Click Edit to open the template you want to update.
- Use the merge token drop-down menus to search for the new token you created.
- Menu 1: Select Custom HTML
- Menu 2: Search for the new merge token you created and select it.
- Click Insert to add it to your template.
- Click Save.
Where to Add Custom HTML Merge Tokens
Custom HTML merge tokens will work if added to the following Parent Portal Content templates:
- Application Thank You
- Autopay Terms And Conditions
- Contact Communication Area
- Contact Page Sidebar
- Contact Page Sidebar Header
- Contract Thank You
- Dual Signature
- Inquiry Thank You
- Login Page Description
- Portal Widget
Custom HTML merge tokens will not work when added to the following templates:
- Application Fee Check Instructions
- Application Fee Instructions
- Billing Management Widget
- Contract Autopay Required Message
- Custom Fee Check Instructions
- Custom Payment Instructions
- Deposit Check Instructions
- Deposit Instructions
- Finalsite Explore Page
- Pay Now Instructions
- Summary Page Header
- Summary Page Sidebar
⚠️ Important Note On Forms
The system no longer supports adding tracking codes to forms. If you have inserted a custom script manually on your online forms using hidden form fields, the current scripts will continue to work. However, if you need to edit that script, you will need to remove the hidden field from the form and then add the script anew by using Custom HTML.
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