The text messaging send window determines when outgoing text messages are actually delivered. Any messages sent outside the configured window are held and delivered at the start of the next window.
💡Quick Answers
- Where do I configure the text messaging send window? Navigate to Settings > Communication > Text Messaging Setup, set your start and end times using the MMS window dropdowns, and click Submit.
- What time zone do the send window times use? Your school's local time zone, as configured in Settings > General > Basic Setup.
- What happens to messages sent outside the window? They are held until the blackout period ends and delivered when the window opens again the following day.
- How do admins see the active send window when composing a text? A blue banner displays the current MMS window on the send text message preview screen as a reminder.
How-To: Set the Text Messaging Send Window
To view or adjust the set text messaging send window for your school, navigate to Settings - Communication - Text Messaging Setup.
Within the setup page, you can select the start and end time for your sending window by using the MMS window drop-down menus. Displayed times are in your school's local time zone, as configured within Basic Setup.
Click the blue Submit button to save your changes!
No text messages will be sent outside of the hours selected on this page, which means any messages that are set up past the window will go out the following day at the set start time. When sending a text message, a blue banner will appear at the top of the preview screen specifying the MMS window you have set, which provides a good reminder for your admin users.
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