Deposit Setup

The Deposit Setup page (Settings > Financial > Deposit) is where you enable or disable deposit collection and choose which payment methods to offer families on contracts and within the Billing module.

💡Quick Answers

• How do I enable or disable deposit collection? On the Deposit Setup page (Settings > Financial > Deposit), check or uncheck the Collect Deposit option.
• What payment methods can I offer families? You can offer Credit Card, Electronic Check, paper check, and custom payment methods; your selections here determine what parents see on their contract.
• Are all payment methods available in the Billing module? No, payments within the Billing module are limited to Credit Card and Electronic Check only; paper checks and custom methods are not available for recurring billing payments.
• Where can paper checks and custom payment methods be used? They can be offered for contract deposit fees, application fees, and fees associated with custom forms.
• What should I check if I change the Collect Deposit setting? Also review your Contract Fees page to confirm the deposit is still correctly configured; contact Support if you need assistance.

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The Deposit page (Settings > Financial > Deposit) is where you can manage two very important things:

• Enable or Disable the collection of a Deposit.
• Select which Payment methods that you will offer to families.

A note about payment methods

The payment methods available to parents on contracts are determined by your selections on the Deposit Setup page (Settings > Financial > Deposit).

Billing Module Payment Limitation: 

Important: For payments made specifically within the Billing Module, parents are limited to Credit Card and Electronic Check only. They cannot use paper checks or other custom payment methods for these recurring billing payments.

Where Other Payment Methods ARE Available: 

You can offer paper checks and/or other custom payment options (in addition to Credit Card/Electronic Check) for the following specific fees:

• Contract Deposit Fees
• Application Fees
• Fees associated with Custom Forms

Setup Notes

Collect deposit

Collect Deposit?

• Unchecked: You are not collecting a deposit
• Checked: You are collecting a deposit

Please note: If you are making a change to this setting, please also check your contract fees page to ensure that the deposit is correctly set up there as well. If you would like assistance with this, please connect with our support team.

Payment Methods

The Payment Method section is where you'll select which payment methods you intend to provide for families.

Did you know?

The payment methods chosen on the Deposit Setup page determine the payment options available to parents on their contract and, for schools utilizing our Billing module, within their Billing Management tab.

Important Notes:

• Make sure that the payment options you've chosen on this page have been correctly set up on the Payment Setup page.
• If you decide to accept "Check" or "Custom" payment methods, contracts can be submitted without requiring immediate payment. However, please note that this might necessitate additional follow-up outside of the system to ensure payment is received.