The Parent Portal is where families interact with your school throughout admissions and enrollment, complete checklist items, submit forms, schedule appointments, pay deposits and fees, and sign contracts. Families access it after creating a Parent Portal Account and being authenticated to their student. Customize the look and feel with the Design page and the messaging with the Content page.
💡Quick Answers
- What can a parent actually do in the Parent Portal? Submit an application, pay application fees and deposits, complete online forms, upload documents, register for events and schedule appointments, sign an enrollment contract, and track checklist progress.
- What do parents need before they can use the portal? A Parent Portal Account and an authentication code linking them to their student. See Parent Portal Accounts and Assisting Parents with Authentication Codes.
- Can my school's branding show in the Parent Portal? Yes. Use Parent Portal Design to add a logo, set background and dark accent colors, and add Custom CSS. Use Parent Portal Content to customize the messaging on each portal page.
- Can parents see communications sent to students? Only if your school has the Student Communication feature enabled, in which case a Student Communication section displays next to the checklist with all emails and text messages sent to the student.
- How do I test what parents actually see? Create a test student and authenticate as their parent. See Create a test student.
Understand Parent Portal actions
Once parents have created a Parent Portal Account and authenticated to their student(s), there are several actions they can take within the student checklist in the Parent Portal, including:
Applying to your school by completing an application form
Paying the associated application fee for your application form
Completing online forms
Uploading documents to the checklist
Registering for events or scheduling appointments at your schoolÂ
Completing and signing an enrollment contract
Paying the associated deposit/registration fee for your enrollment contract
Tracking their application or enrollment progress via the student checklist
Requesting chat and/or email support from your school's staff (schools using the Intercom integration ONLY)
Viewing email and text communications sent to students directly under the Student Communication section (schools using the Student Communication feature ONLY)
Customize the Parent Portal
You can customize the Parent Portal to show off your school's unique branding and style, as well as highlight what makes your school special. You can do this by:
Using the Parent Portal Design page to set specific background and header colors, upload a logo, and even add Custom CSS.
Adding customized messaging, images, and more to the portal templates found within the Parent Portal Content page.
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