Parent Portal Overview

Overview

The Parent Portal is how your applying and/or enrolling families interact with your school and complete (through the student checklist) the requirements necessary to be considered application complete or enrolled. Learn more by clicking the links below!

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How-To: Understand Parent Portal Actions

Once parents have created a Parent Portal Account and authenticated to their student(s), there are several actions they can take within the student checklist in the Parent Portal, including:

• Applying to your school by completing an application form

• Paying the associated application fee for your application form

• Completing online forms

• Uploading documents to the checklist

• Registering for events or scheduling appointments at your school 

• Completing and signing an enrollment contract

• Paying the associated deposit/registration fee for your enrollment contract

• Tracking their application or enrollment progress via the student checklist

• Requesting chat and/or email support from your school's staff (schools using the Intercom integration ONLY)

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How-To: Customize the Parent Portal

You can customize the Parent Portal to show off your school's unique branding and style, as well as highlight what makes your school special. You can do this by:

• Using the Parent Portal Design page to set specific background and header colors, upload a logo, and even add Custom CSS.

• Adding customized messaging, images, and more to the portal templates found within the Parent Portal Content page.

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Additional resources

• Office Hours & Past Session Recordings

• Parent Portal: Parent Experience

• How to Test the Parent Portal Experience

• Best Practices & Walkthrough for the Parent Portal