Finance & Accounting Onboarding

Overview

"This year we added the Billing feature. This will allow our parents to have better access to their account information and, as with the application side of the system, frees up our staff by making much of the communication automated." -Director of Admission at an Independent Day School.

As the Accounting or Business Office staff, it's important that you can easily collect tuition payments, manage all your school's financial transactions and record keeping. Learn about the tools you can utilize to collaborate with the admissions and/or the business office to increase collection rates for your school's enrollment management objectives while decreasing headaches and paperwork such as:

• Billing List Pages - Learn how to view, filter and export data for your ledger, AR Aging Report and Payout report. Manage billing and student account communications in bulk, add charges or credits, and see who's overdue.

• Communications - Personalize and brand all automated communications during the billing process that help keep your payments on time.

• Finance Management - Learn how to add or remove fees, charges, and credits individually and in bulk. Customize billing categories to meet your accounting needs for easy export/import.

Read on for more! We look forward to working with you.

Article Links

Please note, this list is somewhat condensed as each article includes links to additional related content.

Enrollment and Business Office Onboarding Article

Billing Overview & Setup

General Setup

• Payments Setup - Go here to learn about setting up SA payments

• Billing Setup - Learn how to set up the Finalsite Enrollment Billing Module for optimal management of your tuition and fees.

• Autopay Best Practices - Learn how to manage and optionally require AutoPay for your families to increase timely collections.

• Global Billing Settings - Learn how to set your global billing day, optional grace period and optional overdue threshold.

Financial Setup

• Billing Deposit - Learn how deposits function within our Billing product.

• Billing Categories - Learn how to setup Billing Categories and Prepaid Billing Categories for Tuition and Fee Management

• Payment Plans - Learn how to setup payment plans for your Enrollment Process.

• Payment Schedules - for schools not using Finalsite Enrollment Billing

• Finalsite Enrollment Billing Payment Schedules - for schools using Finalsite Enrollment Billing

• Tuition Assistance/Financial Aid - Learn best practices for handling tuition assistance/financial aid within the Finalsite Enrollment Billing process.

• Financial Permissions - Learn what content and areas of the system are granted with the financial permission.

Setup FAQs

• General and Setup FAQs - Learn the answers to commonly asked questions with Billing setup.

• Security and Compliance FAQs - Learn the answers to commonly asked questions around Billing Security and Compliance.

Communications

• Billing Communications - Learn how to update and customize your terms of service, billing statements and automated payment emails.

• Billing Communication FAQs - Learn the answers to common questions around Billing communications.

• Enrollment Automated Communication Plans - Learn how to automate key communications for contract completion and enrollment requirements.

Contract/Registration Process

• Contract Management - Learn how to manage your Enrollment Contracts/Registration Forms from fee setup to parent submission.

• Fee and Payment FAQs - Learn answers to commonly asked questions around Billing fees and payments.

List Pages, Workflows and Reporting

Billing List Pages

• Overview of all Billing List Pages - Learn how to manage billing accounts, student accounts, your ledger, the AR Aging Report, and the payout report within the Billing List Pages.

• Import Billing Transactions - Learn how to import any ancillary credits, charges or payments into Finalsite Enrollment Billing.

Billing Workflows

• Parent Billing Workflow - Learn how your parents can view balances, payment history, make payments and receive notifications throughout the process.

Reporting

• Net Tuition and Fees Report - View a log of all tuition and fee dollar amounts for each student with export capabilities.

• Reconciliation Reporting - Learn how to view and use payout reports to help reconcile electronic payments.

• Custom Billing Reports - Learn how to build custom billing reports within Search & Reports.

• Import Billing Transactions - Learn how to import any ancillary credits, charges or payments into Finalsite Enrollment Billing.

• Reporting FAQs - Learn answers to commonly asked questions around Billing reporting.

We hope this information gives you a good place to get started with using Finalsite Enrollment. If you need extra help, please contact our best-in-class Support Team!